Vimeo is actively using predatory business practices to attempt to force our business to renew a subscription service. Vimeo charged our business a $13,000 subscription renewal fee after I explicitly told them we did not want to renew our subscription and Every year prior to this year our Vimeo representative contacted us before our subscription renewal date to notify us of subscription renewal and ask if we wanted to make changes to our subscription. Vimeo did not notify us of subscription renewal in any way this year and provided no explanation as to why they did not contact us regarding renewal. I can only assume they were trying to sneak through a renewal on an unused product. When we received an invoice from Vimeo for subscription renewal we immediately notified our representative that we did not receive any reasonable notification of renewal (which we have received in years past and receive from all comparable service providers), that we did not want to renew our subscription, and that we did not authorize them to make any charges. Vimeo proceeded to make an unauthorized charge of $13,000 on our business bank account. We are requested an immediate termination of this unauthorized renewal and immediate refund of this unauthorized fee.
Vimeo
555 W 18th St
New York, NY 10011-2822
(212) 314-7300
vimeo.com
