Horrible experience! They packed my stuff and transported it to another state. The packing was a madhouse with people working on every floor and I could not be on all of them at once so I have no idea where anything was packed. They didn’t label all of the boxes and when I asked where the cables and remotes would be I was told there would be ‘parts box’ but they weren’t in there. My 4 year old front load washing machine was dropped resulting in a large dent on the top and lots of scratches on the front plate. They offered me a “one time only” deal of $500, which is about half of what I paid for it plus I bought a pair with the dryer in blue and has discontinued the color so even if it gets replaced (fat chance) it will be a different color. They also destroyed a brass coat rack and lost a lamp finial (one of a pair) and the shade will not sit firmly without it. I cannot find a remote for one of the televisions, the cord for my printer is missing and I’m getting the runaround from the so called claims adjuster, who told me someone would contact me to come out and look at the damage and then it will take 10 to 15 business days for that report to reach them. In the meantime I’m schlepping my clothes to a laundromat or friend’s house and I still haven’t been contacted by anyone in the six days since I filed the claim. Do not let them in your house!
UniGroup
1 Premier Dr
Fenton, MO 63026-2989
unigroup.com
(636) 305-5000
