Uber Eats — Order I never received

I placed an order on 21st September, 2022. And the driver delivered my order but said he delivered it. Where I am living the whole building is covered by Cctv. And can show how long I waited for the driver. After waiting for almost an hour. I try to contact uber and got nowhere with ubereat. Can someone please help me with this query. Refund me my money ,because I didn’t received order and do something about their driver when it come to delivery to prevent this from further happening to anyone else.

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