Is this just one adolescent running a business out of his/her basement? I have emailed production@… several times, never got a response. I have emailed to chase and order I placed on May 10th 2021 – nothing. Finally I receive an email on June 2nd telling me the order has been dispatched. Almost a month later! This was an automatic email, not in response to the email I sent requesting an update. I emailed them regarding broken parts on my previous order of a 48F trap. Emailed on May 10th with a follow-up email on May 17th. It’s now June 3rd and nothing! I have called their number several times on the past couple of months and have left several voice mail messages (they NEVER answer their phones), I have never received a call back. Awful terrible company to deal with! They need a decent competitor, and fast. That will soon put them out of business.
Tru-Catch Traps
300 Industrial St
Belle Fourche, SD 57717-1000
http://www.trucatchtraps.com
(800) 247-6132
