TikTok — TikTok refuses my complaint

I understand tik tok using their main language is in English, recently I made a report on a video under harassment and bullying but my request has been denied since the language was in Tamil. Someone share my video on their profile and put bad comments about me and my husband. We have no freedom to use social media and tik tok does not help us in any way. I hope tik tok will take it under consideration for language and help me to block my video. Please

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