They keep 20% of your purchase even if you send the purchase back in perfect condition. They have it in the fine print purposely because they know it’s a messed up fee and no one reads the fine print- because this is unheard of! The measurements were very weird and unrealistic so it clearly wasn’t going to fit. Likely did that on purpose. They claim the 20% fee is how they keep “their dresses cheap” but mine was still $***. I don’t want to exchange for a different size because I don’t want to pay for postage more than once if it doesn’t fit again. It’s a set up, it’s a scam, it’s capitializing off people who struggle financially. Sad excuse for a company.
The Dress Outlet
1220 Maple Ave STE 1205
Los Angeles, CA 90015-2640
thedressoutlet.com
(800) 319-8930
