Skrill — Money didn’t reach

Hi sent money through Skrill on 8 octobe to Pakistan. It never reached to recepient. I gave them bank statement for recepient as well and following them up but they are not helpful at all. My money is stuck from three months and no action is taken. Never saw such a poor service in my life. I call and message every week but they are just a useless company. Can someone suggest where should I go to complain about the and get my £700 back.

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