This Phone company is a joke. I have been submitting everything asked to be able to talk with my SO for over 2months. I have only received one day of phone calls from my SO. Just for my number to be blocked which I have already verified. I other words 1 time I have been able to speak with my husband. I have no blocks from the prison he is at but Securus Technologies blocks me. Calling customer care can’t do anything about it. This is a type of abuse not to just the inmate but to families. Now I’m told I have to wait 15 days. This is horrible why is our state allowing this this is sick!!! My child cry’s because there is no contact. Get families connected and a faster rate than 15days this should have been verified at the beginning not after the fact my number hasn’t changed and was verified.
Where Bad Business is Exposed!
