My mother was moved from a single room into a ward in Ward 14 without my knowledge. At the age of 92, she is unable to use a phone successfully and I was then told that she could be in this ward for up to 40 days and would not be able to see a family member. Having been called 48hrs prior to this to come to the hospital to sit with my mother as she would likely not make it through the night, I find this scenario unacceptable.
Where Bad Business is Exposed!
