Opodo is an online travel agency which offers deals in regular and charter flights, low-cost airlines, hotels, cruises, car rental, dynamic packages, holiday packages and travel insurance.
Where Bad Business is Exposed!
Where Bad Business is Exposed!
Opodo is an online travel agency which offers deals in regular and charter flights, low-cost airlines, hotels, cruises, car rental, dynamic packages, holiday packages and travel insurance.
I flew to Memmingen, Germany from London. had booked both ticket through Opodo. They sent me a notification about my cancelled flight (19.04.22) back to London. I got panicked because i had to make sure i can get back to London on 19.04.22 the day when i originally booked my flight as i had to go to work next day. So i booked a flight from Zurich-London as there was no other option to get back to the UK on time.Otherwise i would’ve cancelled my travel which would’ve been even more disappointing. It cost me £270. I couldn’t get in contact with Ryanair either. On 19.04.22 got emails from Ryanair to check in for my Memmingen flight.it turned out it’s never been cancelled. So i came home with it. I would like to charge Opodo for my £270 ticket that i bought because of their false information. It’s totally unacceptable . I have all the evidence about their false communication.
After booking online on Opodo website on 2442022 1.10am 5 airline return tickets paid £1939plus £60 Opodo prime (reference 9208217608)(Air line reference TGGXMR) Phoned Opodo within 48 hours of booking as needed to correct an error with a single letter missing from one name of our passengers which is Opodo fault as we filled correct names but only after the mistake came as wasn’t present when we did final check judt before ing and paying the booking ,called back 12.30am bst 2442022 so Opodo said we had to contact Turkish airlines (we did in less 48 hours of the booking ) but they said it should be Opodo to alter the mistake and Opodo told us they can’t do anything so we’re forced to cancel all flights(they said we had no choice )they offered only refund £1682 so we lose nearly £300,then they lied to us after they cancelled they said they made mistake and they can only refund £1342 ?!!?which we never told nor agreed.all this is a scam and rip off and we demand our full money back £1939 as we were always misguided cheated and directed wrongly by Opodo advisers even within 48 hours of booking we have rights in that short notice especially I am taking this to ombudsman and posted on “complain.biz” if not fully refunded and compensated for our pain of phoning few times and emails and stressing over the whole issue.