Booking.com is a Dutch online travel agency for lodging reservations & other travel products, and a subsidiary of Booking Holdings. It is headquartered in Amsterdam. The website has over 28 million listings. The site is available in 43 languages.
Booking.com
500 N Clark St
Chicago, IL 60654
http://www.booking.com
(312) 279-8508
We have been members with Booking.com for some time now and we have two holiday homes situated on Beauport holiday Park Hastings. Out of the blue and with no reason we have suddenly been blocked from accepting bookings until we our site. This has happened twice before. We are losing revenue and so is booking.com. It is not a quick thing to do as we are not on site. This action may actually put us out of business if it carries on for much longer. We are in the middle of the holiday booking season and we can do nothing.
1. In December 2021, we booked a car through booking.com. They immediately withdrew the money, and a couple of minutes later received an email that the reservation was canceled (no explanation). For more than half a year we have been trying to get a refund, and they answer that they did not withdraw anything (we sent them all bank statements).
2. Booked a hotel in Las Vegas in May 2022 for 85 euros. The hotel charged a total of 140 euros. The support team said that they are not responsible and cannot help. The hotel accounting department is still not responding, as the booking support service has stopped responding.
3. At the end of May, we booked a hotel in Lithuania, but made a mistake with the dates. Since the dates could not be changed, the reservation was canceled (the first 3 hours of cancellation are free). They promised to return the funds within 7 days. Today is already 10 – the booking.com support service is still not responding.