Had to call customer service on (2) different days to resolve problems with both of my business accounts, both times I got stuck with someone that didn’t have the knowledge to resolve the problem, nor the knowledge to pass the problem on to someone that did. Both times I’ve wasted over an hour on the phone with in confident people, and still didn’t get the problem resolved.
Where Bad Business is Exposed!
I am a Quickbooks user as well for years and they are now trying to extort me out of almost $2,000 more to do my account reconciliation, which has always been part of my account and are trying to claim it never was. Its been part of my service since the beginning, two days ago the scam was my server expired and they wanted money for that, today they say the server and cloud are part of my account but now the only accounting service I have is now not part of it. These people are crooks and I specifially a year ago after the last shakedown had it specific as all services are included and yet here we are arguing that it doesn’t state something specific in the services and they now keep changing up the scam!