PNC Bank — Will not give me my money back

So I bank through Bank of America and I use their ATM and it had an option to deposit I did not know you could do that and I deposited $520 this was either on October 17 or 18th at the Time of 420 or 424 I am on the camera and the money never hit my account so I called and they said I had to file a claim to PNC Bank of America incorrectly filed my claim so it was denied so I went into the bank to get it corrected and they informed me there is no way for them to file that claim to PNC and the PNC will not give me my money back or check the cameras because they said they wanna claim I have made it more than Clear for them that I cannot do anything through my bank and they are not willing to help and are holding my money

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