You implement changes and have no idea what the **** you are doing. I am overseas. you know about business travel and the pandemic, right? i need to sign on to PNC. I cannot because you have this stupid ‘verifying’ screen. I cannot verify because you ignore all international phone numbers. let me verify using email. or simply stop the verifying process. it is best to stop requiring me to verify. second, send an email to verify. third, allow international phone numbers. using the phone is an ugly way to do it. the only sensible way is email. why not verify using email.
