PlaySpot — Won’t pay out or respond to email

I have played my games I have bought coins I’m pretty dedicated to place like but for some reason it will not let me cash out all I get is something went wrong please try again later message and whenever I email the support group I never get a response back I think I might have mailed them six letters by now and also I can’t log into my Facebook no more so all the points I’ve already had saved up I cannot have any access to my phone broke and I had to get a new one and I have $50 already so all together $70 and I can’t cash out I mean come on really what’s up with that

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