Nobroker.in — Didn’t Refund Money

I took Owner Super money back plan from “Nobroker.in” worth 12000 rs including taxes. The agency promised me that they will find a tenant for sure and if they didn’t find the tenant in 60 days, they will refund the whole amount. They will provide a Relationship manager and Field service manager also and also my apartment ad will be listed as premium on the top page. This agency is a fraud company cheating customers, taking their money, and making false promises. From the beginning, the so-called relationship manager never responds. Also, the ad was not listed as a premium. I couldn’t find my ad on their site every after checking the 15th page of the search results in that area. You have to call them multiple times to get any response from them. They will send fake reports every week about people who have contacted for an apartment. After 60 days my plan got expired. They said they will renew the plan and find me a tenant and didn’t refund my money. After 2 weeks they arranged for one guy who paid a very small amount as a token and they closed the plan. This guy who booked the apartment didn’t respond after calling him and texting him multiple times. When I called Nobroker , they said they closed the plan since i got a tenant. But I didn’t get any tenant and still my apartment is vacant. They are not ready to refund my money as well. One Fraud guy took my call and telling me we closed your plan as I got a guy who is arranged by them in order not to refund my money and I have to make payment one more time to publish my ad. Kindly take action against this company who didn’t refund my money since they didn’t provide me, tenant, as per their Owner super money back plan. Since I am not in India now, Kindly provide remuneration for me for the call charges and the trouble caused to me by them. All proof of mails and Payments can be provided