NetReputation.com — Bait And Switch Company

I hired this company on the behalf of an attorney’s suggestion and they did not fulfill what they promised me. Jerry, the gentlemen whom I initially spoke with assured me that everything would be cleared off the internet. He told me, verbatim, that he’s worked on several cases before and worse, and I wouldn’t be that difficult. I asked all the right questions prior and told him that my mugshots were unfortunately dispersed to several different locations around the world and he told me not to worry about it. Nevertheless, he quoted me $4,500 for apparently ten or so mugshots, I told him I would like to pay in installments which he told me wasn’t an issue, I just had to pay $2,000 upfront the rest would be paid monthly for the next 3 months. To much of my surprise, he gets back on the phone and tells me he “accidentally” charged me $2,500, which should have been the first red flag, but I didn’t think anything of it. Soon after, a week or two goes by and I receive congratulatory email information that all my information has been removed from sources I didn’t even know about yet the same four mugshots that I’ve had for the past ten years are still active and working just fine. Too much of my frustration and confusion, I inform them that it seems they’re providing me with contradictory information and Jerry, is very apologetic and tells me he’s told the company in the past not to send those emails for whatever reason, second red flag, I then speak to a gentleman by the name Joseph, who tells me they’re still well within the time frame that they promised me, 30 days, and our conversation ended with me telling him to get the work done. It is now the 8th of March, the deadline and they have not met their obligation, I called again today and spoke to Trey, and again, very apologetic telling me my case is “special” and requires more time. I have now told them I plan on pursuing legal action against them. They’re a bait and switch company. I need them to undo whatever work it is that they did and refund my money otherwise I will sue.