I bought Big Mac meal at your store on old Kent Road. The sandwich and chips including 2 apples were all cold. Unfortunately I had eaten my apple pie however when my wife started eating hers, she realised that it was cold so I returned it. But the manager refused to give me a replacement. This was not the first time I have had a problem with my Mac Donald’s in this store. on another occasion I bought a Big Mac meal and they did not give me my drink. Has McDonald become so bad that you have forgotten the customer is always right mantra. If I don’t get response asap I will take the matter further. A very disappointed customer and formerl employee. No the manager was rude and said he would not change it. How much does a meal cost that he is prepared to damage the good name of McDonald’s. This happened just now around 2030 on 170921.
Where Bad Business is Exposed!
