Today 2032023 @ 1:55 PM I placed MY order, which is the one concerning the complaint! At 1:57pm My sister placed her order as a separate 2nd order. One was paid in cash the other was paid with Debit card. I have never witnessed a more dishonest, rude thief all in one as a Manager! Not a Good Mix! Using The McDonald’s app I WAS to receive the 20% off my sisters order was to redeem points on a FREE Big Mac. As soon as I paid for the first order MiNE By the amount I knew I wasn’t given the correct price NO MONEY OFF to be exact! I even made it clear to the young lady at the window was told that the 20% had been applied. I didn’t want to argue I simply told the next lady at the 2nd window because even my recite showed I was right. Now, this lady takes a look and agrees showing the manager who was standing right behind her, this manager never took a look at the recite she simply says, “Oh she was given the discount of $3.00 Because I was back there SMH clearly not she was in front lol! I could tell how she reacted she for some reason didn’t want to give me my 20% off! Not fair number one she lied plus ignored my ticket! At exactly 4:02 PM I called McDonald’s back explaining the situation what do you know she remembered my name I wonder why?!? Because she was guilty needed to know how to cover her ****! Well I began to tell her I knew she was lying when she knew she was caught boom there she was telling me to have a nice day nothing else so I’m calling corporate I will be over to see Mr Hunt as soon as I can make my appointment! I have proof of all of this hope she will be fired this is a major offense no one like her should be close to being a manager of anywhere especially with the public! The manager would not give me her name but by records they can tell who she was working at the date and time 2323 @ 1:55PM answers my call at 4:02PM! I know personally the customer is right! By the the time I was able to eat my food, it was cold…. Dealing with her lies, rudeness apparently she is a thief so she needs to be fired or at least taken down from being in a management position!
