Purchased an extended bumper to bumper warranty with no deductible, but dealer insists that any complaint is subject to inspection charge. This includes obvious problems and safety concerns, such as a seat belt that doesn’t fasten correctly, brake pedal travel nearly to the floor, a symphony of rattles when running, squeaking blower motor. What is the point of a warranty when I’m immediately confronted with a fee to determine if a bumper to bumper covered item is covered? Further, the service department expresses no empathy when I cite malfunctioning seat-belts, only presents the need for me to agree to fees before they will even look at the problem. I would simply like for defects to be repaired under the warranty I paid for, without the obstacle of additional fees.
Maple Hill Auto Group
5622 W Main St
Kalamazoo, MI 49009-1014
maplehillauto.com
(269) 342-6600
