I called the jiffy plumbing heating and cooling to check my ac unit because its not cooling my house. I was given an estimate of $89.00 for coming out and diagnostics and was given a discount of 50% if i use them to fix the problem. MY intention was to get an estimate for fixing the problem but the technician instead of calling me back as agreed on went and got permission from my wife who was present at the time to go ahead and fix it(pretty much went behind my back and fixed it instead of calling me back) and when i asked him to take it out, i was told i would be charge another fee for diagnostics and labor plus the $320.00 for already fixing the problem. I was overcharged, the technician took advantage of the fact that it was a female and charged her $320.00. There is no way a run capacitor cost that much and according to the receipt, the technician spent just 45 minutes for the labor. When i asked them to give me a breakdown of the charges they refused and the owner hung the phone up on me. I would be more than grateful if an ivestigation was opened to make sure i was charged accordingly and refunded if possible. I paid the $320.00 that was charged already. I would be more than grateful if an ivestigation was opened to make sure i was charged accordingly and refunded if possible. I would also like to get a complete breakdown of the charges and fees to justify the charges on the receipt. I paid the $320.00 that was charged already by check.
Jiffy Plumbing & Heating, Inc
4623 Baltimore Ave
Hyattsville, MD 20781
Phone: (301) 277-9111
jiffyplumbing@aol.com
http://www.calljiffy.com
