Green Dot Bank — Holding my check and my account close

I am Jamez Ebron green dot close my account for to ID wss broke to verify so voted new i.d and they still holding my check since Dec 6 2021 keep saying I hot to get Social to call and ask for it back and they don’t do that they need to just send it back to sender and they refuse to still holding my check something ant right with them and I putted this on ComplainsBoard

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