Poor experience with Google Fiber installation and service. Installation was not in a usable place for wired connections and the connections were needed upstairs. I need the fiber jack moved and the company is not willing to follow through on a promise made by a contractor of the company. The Google mesh equipment was set up properly and was entirely unusable for work purposes in my upstairs home offices. The best they could offer was a measly $25 credit and running in circles on the issue of being able to relocate my fiber jack. At the end of the day, the installation contractor promised me to be able to relocate the fiber jack and this promise is not being met. The Fiber jack also cannot be removed if you cancel service. This is disappointing as well.
Where Bad Business is Exposed!
