Google Play — Lost more than $15 worth of credits

lost credits i earned from google rewards without getting email or message. Tried multiple times to tell them, that they should let us know somehow, but they don’t listen via chat. I lost more than $15 worth of credits and all I get is a non-existent service response. can’t even get the issue escalated. It is so embarrassing that google has so low score experience. I wasted my time to shape google into having better products/service by giving them surveys, and all I get is really poor service feedback. I am boycotting Google because of this and all its tracking features for sure!!

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