FedEx has had my package in Redmond since December 26 at 535 scan Redmond Washington I live in Redmond Washington called them on December 30 got us customer service number said they would call me back to that day no call called them again on December 31 said that they would look and call me back that day no call called January 2 said they would look for in call me back this is a medical product to help me with my wife stage IV cancer that I needed Monday, December 27 and often ask induce a we’re looking