In July 2014 I responded to an email regarding student loan relief. The company’s name is Federal Student Loan Alliance, I thought it would be safe since President Obama had recently signed the bill. I was connected with Paul Halligan, Senior Loan Manager, who explained to me how the program runs and for me to get the application process going there will be an enrollment fee of $450.00. After making 3 installments of $165.00. Maribell Torres, Student Loan Lead Processor, start the process and Nicole Kendall was part of the processing/customer service department. I submitted my pay stub and any other information they needed. During this time they put my loan in forbearance and told me not to pay anything until I hear from them. Time passed and none of my calls were answered. When I finally got thru, Maribell was no longer employed and nobody knew what was going on. I had submitted my information 3 times now and my loan was still in forbearance. Even though I told them I was getting emails saying I was past due. I tried to contact the company this week and I get a message stating ” the number I dialed is no longer in service. My credit score dropped
I lost out on a much needed $450.00. I have never been late on any payments. This company ripped me off and now I am trying to get back the good credit standing I worked so hard for.”
340 E. First Street #4094 Tustin, California USA
714-485-4745
www.federalstudentloanalliance.com/
