FanDuel — Fanduel trying to not pay me out

I’ve been a VIP client of Fanduel Sportsbook for 3 years. Recently they have banned my account for violating there terms conditions and gave me a lifetime ban while I had a balance of $13,800 in my account. They have only let me take the funds out by disbursing them as refunds to several debit cards I made deposits from. Of the $13,800 I have only received $3250 of it. The rest have not gone through and fanduel REFUSES to answer me about my money. They don’t answer my emails or comments to them About the money and how the refunds did not go through. What do I do to fanduel to get my money from them?

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