Chumba Casino — Not paying out

I have played chumba casino off and on for years. I won a couple months ago and had to wait for my account to be verified in order to redeem my prize. I played that money out in the time i waited. Well today i logged on and seem a green check mark so my account was verified. I spent some money and won 1000 dollars. I went to redeem, and it says my bank account is awaiting verification. Although its the same bank account i redeem from luckyland with. Either way i just want to be paid out in my time playing i have spent well over 10 times the amount im trying to redeem, and i just want to be paid out fairly what im owed. Just let me redeem, and cash out so we can move forward from here.

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