Hi my self Sakshi and I have a saving account in Axis Bank and I suffer fraud on 21 ST Oct 2021 morning 9:30 AM I have received a massages to debited amount in my bank account in 5 times and I was shocked because that time I am in home. And my cards and all banking documents for that time my custody and I suddenly call the bank and report the fraud and bank was stops all my banking activity like my account. And my cards are suspended immediately and physically I go the bank on same day and report all things and bank is given to my Incident ID:75732 and I also report the police station at that time I share my FIR copy also. But yesterday I received a massage from bank side he said that this fraud is done by you because you can share the OTP/PIN for someone known and it is completely wrong why I am sharing my confidential details for someone and I pressure the bank for daily visit and calls then bank is change the statement. Now they said this is hacking fraud someone is hack your register mail id and change the password and as per RBI we can not help this because it is completely hacking crime or cyber crime. Now I can decide file a complaint against Bank and RBI both because I can trust consumer forum they definitely help me because Before 3 years they can help for my someone is same issue and solve the matter properly. So I request to you please look at this issue and help me.
Where Bad Business is Exposed!
