AliExpress — Aliexpress is a pro-seller decision

I have a problem with the Aliexpress dispute decision. I sent an evidence video (https:drive.google.comfiled12yQKz9G83BwDl8PB9kLGKWciUuCAgggEview?uspsharing) to your hlp center and the seller. To send a package from my country to China is difficult. I request only a refund because the item does not work. I attached the pictures that prove my statements. Where I need to send my evidence to get back my money. If i got back the half of the item price.

Regards,
Imre Szilagyi

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