I have exhausted efforts available to get help with a technical issue for the mobile app. I tried to add a new debit card to my account and an error msg appears telling me to use a different card. There is nothing wrong with my card, account, and I haven’t had problems with other businesses. I finally got customer service to assist me. They gave a case number 2 weeks ago. Never heard back from anyone. I called corp and filled out an online complaint and still nothing. I am a disabled senior with no transportation and I have to get my groceries delivered. I can’t because of this problem. Very disappointed in Kroger and the employees. Kroger should be ashamed!
Where Bad Business is Exposed!
