Preordered a Pixel 4 XL through Project Fi. No option to cancel the preorder once it’s been made. Customer service did not resolve my issue. Preordered a Pixel 4 XL through Project Fi. No option to cancel the preorder once it’s been made. Customer service did not resolve my issue. They told me to refuse the shipment, but the item hasn’t even shipped yet, nor have I actually been charged yet. I am asking for this order to be immediately cancelled and the authorization removed from my payment processor.