RushCard — Return my direct deposit back to my employer

My Name is Rosie Toussaint and My employer deposited my check in my RushCard account, and I ordered a new because I lost my old one. I was charged to rush order my card which I never got. I never received the card. They said that the card did not have a number. I don’t know what that means. I eventually told them to send the money back to my employer. It’s been 3 weeks and still waiting. Please send the money back to my employer. That is all I ask. I don’t know why you are holding my money. I don’t understand why you don’t care. Please send my money back to my employer. Thank you.