I ordered two Bluetooth headsets and the one was perfect. The sound is great, it works awesome and we love them. The second set would never sync. We tried everything and they won’t go into pairing mode. Focus Camera was awful! Three ignored emails then I went to Paypal. Then, of course, they responded but only with a mailing label and a note that it had to have “original packaging”. I explained that when one set worked we thought it was us and I tossed all the packaging. De they wouldn’t even talk to me after that. This all happened two weeks from the original order and a week after receiving them. Still no help! Awful customer service!
